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Amongst those games, too, are an impressive selection of slots

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Amongst those games, too, are an impressive selection of slots

Casino App Review

Depending on which operating system controls their device, those players who wish to access the Betfair Casino on the move have two different options. iOS controlled device users can download a mobile app from the App Store, whilst users of Android or other devices can simply access Betfair Casino’s mobile site through their web browser.

Whichever way they access Betfair Casino’s mobile offering, players will be presented with an attractive and a well laid out app. That makes it really easy to navigate, with any of the available games able to be located and launched in short order.

Mobile customers, in fact, have a choice of well over 100 slot games to play on their device – not far short of the amount available via the desktop version of the Betfair Casino.

When they do play their chosen game, what’s more, Betfair Casino mobile players will be met with smooth gameplay that is really impressive for a mobile app.

As good as the Betfair Casino mobile offering is, it is not perfect. One major weakness, in fact, is found in its selection of available table and card games. There are, after all, very few such games able to be played on mobile – far less than what’s provided via desktop and significantly fewer than are available via the mobile apps of other providers.

In a similar vein, too, the fact that live dealer options are entirely unavailable through the Betfair Casino mobile app will surely disappoint a great many players. Whilst not available across the board, these types of game are provided by a number of other online casinos to their mobile customers.

Customer Support

Betfair are now unquestionably a world famous and a well-established name in the world of online gambling, so it top canadian softswiss casino should be no surprise that the Betfair Casino provides a good variety of customer support options for players. The first of those comes in the shape of the company’s dedicated online help centre.

That help centre offers a good first port of call for any customer with a question or an issue, and is populated with a great deal of useful advice and information. Amongst that information are articles and frequently asked questions focussed on subjects like login details, withdrawals, promotions, technical issues and loads more besides.

The information available, too, encompasses issues and topics related to the company’s sportsbook, poker and bingo clients as well as the Betfair Casino.

If any question or problem cannot be answered by the help centre, however, there are also a trio of different ways in which customers can contact Betfair customer service staff. The first of these is a live chat function on the website, which boasts an average response time of just 30 seconds.

The same average response time, too, is attached to the company’s helpline numbers which are displayed via the help centre. Finally, email enquiries can also be sent through the Betfair Casino site and are typically replied to within four hours.

Licensing & Security

Betfair Casino Limited is incorporated in Malta and registered at the following address; Triq Il-Kappillan Mifsud, St Venera, SVR 1851, Malta.

For customers outside of the UK, the company is licensed and regulated by the Malta Gaming Authority. When providing its service to players resident within the UK, the company is licensed and regulated by the Great Britain Gambling Commission.

As a world leading provider of online casino services it should be no surprise, either, that Betfair Casino takes cyber-security very seriously. Their websites, after all, benefit from 128-bit SSL encryption and other cyber-security measures provided by the globally renowned company Norton, to ensure that security of customer’s personal and financial information.

 

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